Skip to content
Fix My Laptop Logo
Get a Free Quote Visit Us
Call Us
  • Laptop RepairExpand
    • Screen Replacement
    • Laptop Hinges Repair
    • Laptop not Charging
    • Laptop not Starting
    • Laptop Overheating
    • Battery Replacement
    • Keyboard Replacement
    • Water Damage
  • Computer RepairExpand
    • Diagnostics
    • Startup Issues
    • Virus & Malware Removal
    • Windows Reinstall
    • Email and Outlook issues
    • Software Update Problems
    • Tune-up and Cleaning
    • Software Crashes
  • SalesExpand
    • New Computers
    • Refurbished Computers
    • Laptop Chargers
    • Hard Drives & USB sticks
  • UpgradesExpand
    • SSD Upgrade
    • Add More RAM
    • Better Wi-Fi
    • Windows 11 Upgrade
  • Data RecoveryExpand
    • Data Backup
    • Data Recovery
    • Cloud Backup
    • Data Transfer & Setup
  • Business SolutionsExpand
    • IT SupportExpand
      • In-shop Support
      • On-Site Support
      • Remote Support
    • Microsoft 365
    • Website Design & SEO
    • Emergency Support
  • Blog
Fix My Laptop Logo
Visit Us!
Call Us!

Virus & Malware Removal

Computer security setup

Anyone can get a computer virus or malware, no matter how careful they are. These infections slow your computer, fill your screen with unwanted ads, and sometimes even redirect your searches. In more serious cases, spyware can capture your passwords and personal details. The most dangerous threat is ransomware, which can lock or delete your files and leave your data at risk. At Fix My Laptop Brisbane, we specialise in fast virus and malware removal that keeps your information safe.

$250

Includes complete virus cleanup, tune-up and optimization, and one year license for enterprise-grade antivirus.

Certified Malware Removal Specialist logo

Trained by Ken Dwight – The Virus Doctor!

Signs of a Malware Infection

Viruses often make your computer behave strangely. You might suddenly see pop-ups, unwanted ads, or strange programs launching at startup and warning you about fake issues.

In other cases, a virus will hijack your browser. You click on a normal search result, only to be redirected to shady websites instead of the page you expected.

Some infections are harder to spot. They run quietly in the background, collecting logins or banking details. If your passwords stop working or you notice suspicious charges on your account, it’s time to have your system checked.

The most serious threat is ransomware. This type of virus encrypts your files and locks your computer until a ransom is paid, often in Bitcoin. Even if you pay, there’s no guarantee you’ll get your data back.

probability malware detection chart

Your Antivirus Might Be Failing You!

Relying on antivirus software should only be your last layer of defence. According to AV-Test, around 12 million new malware variants appear every month. With numbers like that, it is easy to see why antivirus alone cannot keep up.

According to security researchers, it takes about two days for most antivirus programs to recognise a new malware sample. This is because antiviruses rely on updated signatures. When a suspicious file contains code linked to a known virus, it gets flagged as malware.

A major study in 2014 showed that in the first hour of a malware release, only 30% of antivirus software identified the file as a threat. After one day, the detection rate improved to 66%. By the end of the week, 72% of the malicious files were being recognised.

This is why professional virus removal in Brisbane is so important. Waiting for your antivirus to catch up can leave your computer exposed. Our malware removal service not only cleans infected systems but also helps protect your files and keep your data safe.

Common ways of getting infected with viruses and malware

Common Ways of Getting Infected

Computers can pick up viruses in many different ways. In most cases, infections fall into five common categories.

Suspicious emails
Avoid opening attachments or links from unknown senders. Be cautious of emails that create urgency.

Unsafe downloads
Stick to official websites. Pirated or cracked software is one of the fastest ways to get infected.

Online ads
Some ads look safe at first. Cybercriminals replace them later with malicious links once they gain trust.

Social media links
Even a friend’s profile can be hacked. Always think twice before clicking.

Outdated software
Running older versions of Windows, Office, Acrobat or Java makes it easier for attackers to get in.

Our Virus and Malware Removal Service

We can help scan and clean your computer quickly. As part of the service, you also get a full tune-up and optimisation to improve performance. In addition, we install an ad blocker and set up DNS filtering. You will receive a one-year license for an enterprise-grade antivirus to keep your system protected.

After removing infections, we also do a full tune-up so your computer runs fast and stays clear of junk programs.

Those so-called optimisers, registry cleaners, and driver updaters often cost money every year without giving real speed improvements. We remove them and leave your system running clean.

We then install the best antivirus for your device – Emsisoft Anti-Malware on Windows or Malwarebytes on Mac. This protects your computer in real-time and includes a one-year license, with a reminder when it’s due for renewal.

To finish, we add an ad blocker and DNS filtering to keep malicious websites away.

Malwarebytes Premium for Apple Mac OS X
Emsisoft Anti-Malware User Interface

Need a Quote?

Call or text us for a prompt reply.

We can provide a free quote and flat-priced service fee for simple repairs.

For more complex problems or personalised laptop support, it’s best to bring your device in.

2/890 Sandgate Road, Clayfield

07 3857 6875

0403 100 701

service@fixmylaptop.com.au

Fix-My-Laptop-Logo-Ftr

service@fixmylaptop.com.au

(07) 3857 6875

0403 100 701

2/890 Sandgate Road, Clayfield

BUSINESS HOURS

Monday10:00 AM — 6:00 PM
Tuesday8:00 AM — 4:00 PM
Wednesday10:00 AM — 6:00 PM
Thursday8:00 AM — 4:00 PM
Friday10:00 AM — 2:00 PM
Saturday10:00 AM — 2:00 PM
SundayClosed

Updated hours are always available on Google Maps
We reserve the right to open later and close earlier

JOIN OUR NEWSLETTER

Be the first one to know of our Tech Savvy tips and exclusive offers!

© 2026 Fix My Laptop Brisbane

Terms and Conditions

Privacy Policy

Facebook X Linkedin
Scroll to top
  • Laptop Repair
    • Screen Replacement
    • Battery Replacement
    • Charging Issue
    • Hinges Repair
    • Keyboard Replacement
    • Overheat Issue
    • Startup Issue
    • Water Damage
  • Computer Repair
    • Diagnostics
    • Startup Issue
    • Virus & Malware Removal
    • Windows Reinstall
    • Email and Outlook Issue
    • Software Update Issue
    • Tune Up & Cleaning
    • Software Crashes
  • Sales
    • New Computers
    • Refurbished Computers
    • Laptop Chargers
    • Hard Drives & USB sticks
  • Upgrades
    • SSD Upgrade
    • Add More RAM
    • Better Wi-Fi
    • Windows 11 Upgrade
  • Data Recovery
    • Data Backup
    • Data Recovery
    • Cloud Backup
    • Data Transfer & Setup
  • Business Solutions
    • IT Support Pricing
      • In-shop Support
      • On-site Support
      • Remote Support
      • Emergency Support
    • Microsoft 365
    • Website Design & SEO
  • Blog
  • Get A Free Quote