Computer Diagnostics
If you turn your computer on and nothing happens, it is not a good start to your day. It is even worse if you do not have a backup of your files. A computer that will not power up can fail for many different reasons.
At Fix My Laptop Brisbane we run full computer diagnostics to find the fault quickly. We check both hardware and software so you know exactly what is wrong. Once we identify the issue, we provide a clear estimate for the repair.
Common problems include faulty power supplies, bad RAM, failing hard drives, and corrupted operating systems. Our diagnostics service helps you avoid wasting money on unnecessary repairs. You get the right fix the first time.
Computer Diagnostics
We check your hardware, scan for faults, and spot common issues like expired antivirus or missed updates.
We will start with a visual inspection of your computer. If it is too old or has clear physical issues such as broken hinges, a cracked case, or liquid damage, repair may not be the best option. In those cases, we will explain the situation and discuss alternatives. This could include recovering your data, supplying a refurbished or new computer, or pointing you to a service that is a better fit.
Next, we will check the hard drive health and free space, internal temperature, software update history, driver updates, firewall and antivirus status, and other security settings. We will also take an inventory of the software currently installed.
The diagnostic fee applies only to computers brought into our shop. It is non-refundable and covers the time and expertise needed to find out what is wrong with the computer. If you proceed with the repair, we will deduct the fee from your final bill.