IT Support Pricing
At Fix My Laptop Brisbane, we deliver fast and reliable IT support for small businesses across the city. Our team helps with everyday tech issues, Microsoft 365 setup, and urgent troubleshooting when things go wrong. You can choose remote or on-site support, with flexible prepaid options that suit your schedule and budget. We’re also available after hours to keep your business running smoothly. From email and networking to hardware and software repairs, we make sure your systems stay secure and efficient.
No Hidden Costs, Just Reliable Repairs
Clear pricing, fast turnaround, and honest communication from start to finish.
Most of our repair work follows flat-rate pricing. When we give you a quote, that’s exactly what you’ll pay. In some cases, additional costs may apply if extra parts are needed, hidden issues are found, or further work is required outside the original scope. These situations are uncommon and always discussed with you before we proceed.
We also provide same-day repair for many common problems. If you bring your computer in during the morning, we’ll do our best to have it ready by closing time or even earlier. This priority service carries an additional $100 fee and depends on parts availability and current workshop capacity.
Expert Computer Support You Can Rely On
Talk to our local technicians for reliable IT support, troubleshooting, and system repairs.
Some computer problems take more time and attention to resolve. When an issue cannot be fixed through one of our flat-priced services or you prefer help in person, this option gives you the flexibility you need. Our technicians provide professional IT support in Brisbane for both home and business clients. We can troubleshoot complex software issues, repair hardware faults, and resolve network or printer problems quickly and efficiently.
You can contact us by phone, email, remote session, or visit our workshop, with each service billed in 30-minute blocks. For on-site assistance, the service includes one hour and covers travel time to and from your location. Whether you need a one-off fix or regular computer support, we make sure your systems stay secure, connected, and running smoothly.
|
Prepaid Hours |
Cost |
|---|---|
|
3 |
$500 |
|
5 |
$800 |
|
10 |
$1500 |
Prepaid IT Support
Is your computer taking forever to start and load programs? Waiting for it to boot can feel like enough time to make a cup of coffee. In some cases, you could even finish a few chores before it is ready.
Our prepaid IT support covers on-site, remote, and in-shop assistance. You can buy as much time as you need, and it never expires. Every task is logged carefully so you always know what work was completed. Once the job is done, we record the time spent and deduct it from your remaining balance.
Buying more hours upfront gives you a better rate. Instead of receiving a new bill for each service call, you get a simple and convenient way to manage your support. You can log in to the customer portal anytime to check your balance, view ticket details, and download invoices. Most prepaid IT support is handled by Sergey or a senior technician. If they are unavailable, another qualified technician will assist you right away.