Last week we talked about the importance of having a two-factor authenticator app installed. To recap, it helps you generate one-time access codes for better security and is very useful when you travel and don’t always have access to your phone number. But what happens if you lose the app as well?

Two-factor authentication (2FA) isn’t a nuisance. It’s actually a powerful way to keep your online accounts safe, even if your password gets stolen. It simply means proving your identity in two ways – usually by pairing your password with something else, like a code sent to your phone or a fingerprint scan.

Reading the latest news. Tropical cyclone Alfred is looking more likely to make landfall in Brisbane’s northern suburbs, with the worst impacts to be felt to the south of the system, according to the Bureau of Meteorology. We’ve seen plenty of scary headlines preparing us to be offline and without power for days. Are you ready?

We have a lot of people calling us to clean their computers after they have been scammed, usually by people pretending to be from Microsoft, Telstra, Optus and the likes. When it happens, their system gets compromised and they often want to make sure no malware is left. Is it possible? The short answer is NO. The long answer is below

The end of support date for Windows 10 is getting closer. Windows 11 has matured into a stable, usable system. It feels more like what we used to call a “service pack” to Windows 10; a feature refresh, more than a completely new version of Windows. However, we had several people recently who told us they don’t want the “latest and greatest” Windows 11 upgrade for various reasons.

Microsoft has officially announced the end of support for its Windows Mail, Calendar, and People apps, with the cutoff date set for December 31, 2024. After this date, the built-in Windows Mail app will no longer be functional for sending or receiving emails. To be honest, it’s a good riddance – I’ve never been a fan of Windows Mail anyway.

Computers are an essential part of our personal and professional lives. When your device starts malfunctioning, it’s easy to think that a quick DIY fix is the most convenient solution. Over the years, we’ve seen a lot of botched repairs and that made the initial problem much worse than it had been before. Computer repair is a complex task best left to trained professionals.

It’s been over two years since I last went on a proper holiday. With less work during Christmas and New Year, I’ve decided to go now. It’s time to see friends and family abroad. We can still help you out in person and remotely, but the hours will be limited until my return in January.