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Reclaim Your Privacy and Peace of Mind

It is terrifying to think that someone might be watching your screen or stealing your banking details. Consequently, a virus infection is a violation of your privacy that can lead to identity theft and financial loss. Because your security is paramount, Sergey provides professional malware removal in our Clayfield workshop to purge infections and secure your digital life.

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Virus & Malware Removal

Expert Security Hardening and Protection

Although a malware infection is serious, it does not always require a total system wipe. Specifically, Sergey personally audits your system to remove threats while prioritizing the preservation of your important documents and photos.

With over 10 years of experience, he specializes in deep-cleaning infected systems and hardening security settings to prevent future attacks. We perform all security work in-house at our Clayfield workshop, offering a 1 to 3 day turnaround.

Sergey, lead technician at Fix My Laptop Clayfield workshop, Brisbane.
Blog - Why do people create viruses - Bank account theft, Ransomware, Ad swappers, Bitcoin mining, Botnets, Account stealing

Signs Your Computer Has a Virus

  • Unexpected pop-up ads and browser redirects
  • System performance becoming extremely slow or sluggish
  • Suspicious emails being sent from your personal accounts
  • Security software being disabled by the infection
  • Files becoming encrypted or inaccessible due to ransomware

If your issue isn’t virus-related, see our full range of computer repair services.

What We Do During Virus Removal

  • Isolate and scan the system thoroughly
  • Remove active malware and hidden threats
  • Check startup processes and registry entries
  • Repair corrupted Windows components
  • Verify system security settings
  • Confirm your antivirus protection is working properly

If your computer continues crashing but no infection is detected, visit our software crashes repair page for further troubleshooting.

Malwarebytes Premium for Apple Mac OS X
Blog - Common Malware Types to Watch Out For

Ransomware & Severe Infections

  • Assess whether files can be recovered
  • Determine if a clean Windows reinstall is safer
  • Check for data recovery options
  • Advise you clearly before proceeding

We never recommend unnecessary reinstalls. However, if the system integrity is compromised, a clean reinstall may be the safest long-term solution.

Preventing Future Infections

After removal, we explain how the infection occurred. Then we:

  • Configure proper security settings
  • Update Windows and security patches
  • Remove risky browser extensions
  • Recommend safe browsing practices

If your system is also running slowly, visit our Slow Performance page.
If Windows is corrupted beyond repair, see our Windows Reinstall page.

Malwarebytes Premium for Apple Mac OS X

How Our Laptop Repair Works

A straightforward process, explained upfront.

STEP 1
Bring It In or Call Us

Visit our Clayfield workshop or call us to discuss the issue. We’ll perform a quick initial assessment, ask a few questions, and check your device in for a professional diagnosis.

STEP 2
Diagnosis & Approval

Our technician pinpoints the exact issue and explain the repair options and costs clearly. If specific parts are required, we source them immediately. No work starts, and no costs are incurred, until you approve the quote and timeframe.

STEP 3
Repair & Collection

Once approved, we complete the repair with precision. If parts were ordered, we typically finish the job the same or next day they arrive. Every laptop is stress-tested for quality before we notify you it’s ready for pickup.

Note on Same-Day Service: We offer priority repairs based on current workload and parts. If you need it done today, please mention it when you arrive so we can check if same-day service is realistic for your specific device.

Prefer an Online Quote?

For simple laptop repairs, we can provide a clear quote based on the details you submit.

For more complex problems or personalised laptop support, it’s best to bring your device in.

2/890 Sandgate Road, Clayfield

07 3857 6875

0403 100 701

service@fixmylaptop.com.au

Fix-My-Laptop-Logo-Ftr

service@fixmylaptop.com.au

(07) 3857 6875

0403 100 701

2/890 Sandgate Road, Clayfield

BUSINESS HOURS

Monday10:00 AM — 6:00 PM
Tuesday8:00 AM — 4:00 PM
Wednesday10:00 AM — 6:00 PM
Thursday8:00 AM — 4:00 PM
Friday10:00 AM — 2:00 PM
Saturday10:00 AM — 2:00 PM
SundayClosed

Updated hours are always available on Google Maps
We reserve the right to open later and close earlier

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  • Laptop Repair
    • Screen Replacement
    • Battery Replacement
    • Charging Port Repair
    • Keyboard Replacement
    • Laptop Hinges Repair
    • Liquid Damage Repair
  • Computer Repair
    • Hardware Repair
    • Windows Repair
    • Virus & Malware Removal
  • Computers & Accessories
    • Refurbished Computers
    • Laptop Chargers
    • Storage Devices
  • Computer Upgrades
    • SSD Upgrade
    • RAM Upgrade
    • Mesh Wi-Fi Systems
  • Data & Backup
    • Backup Solutions
    • Data Recovery Brisbane
    • Cloud Backup
    • Data Transfer & Setup
  • Business IT Solutions
    • Manage IT Support
    • On-site Support
    • Remote Support
    • Emergency Support
  • Blog
  • Request a Quote