From this page you can:
Fix My Laptop is an authorised laptop repair centre for Chartis (AIG) and if you have obtained a repair authorisation from them you can review the shipping and repair arrangements here.
We sell extended warranties for new laptop, netbook, and desktop computers as provided by Chartis. The products offered are through the Fix My Laptop Customer Protection Plan, our own custom plan for our customers.
If your planning to travel overseas or domestically and would like to get a very comprehensive travel insurance cover and a great 20% discount, then take advantage of the special Fix My Laptop portal to Chartis Travel Insurance. Get an instant online quote or buy online with the web based checkout and policy print. Highly recommended.